Do I need to create an account before I make a purchase?

Yes, in order to register, you must create an account on this website.  This is only necessary the first time you register for an event on this site; when you register for another event in the future, you may use the same account.

Only the person making the registration needs to create an account.  For example, if the Chapter Secretary or Treasurer is registering the entire chorus, or of the Quartet Contact man is registering for the entire quartet, only the person making the registration needs to create an account.

Another benefit of creating an account is that you will have the ability to log on at a later date and see if you are registered – and even reprint your eTicket vouchers!  That's because the registration is tied to your account.

Do you accept credit/debit cards?

Yes! We accept debit or credit cards from VISA, MasterCard, Ameriican Express, and Discover.

What information do you require?

The basic information needed for all orders is your name, email address, and telephone number, in case we need to contact you. For events registration, we may also ask for your voice part, chapter, and other information needed to prepare your name badge.

Do you store my credit card information?

Absolutely NOT! We use Square for credit card processing. When make your payment, your information is sent to Square through a secure, encrypted connection, and Square handles the payment processing. We simply get a response back from Square whether your payment was successful, and take it from there. Your personal credit information is never stored on our site.

Is it safe to use my credit card to make a purchase online?

Absolutely!  We use Square, which is one of the leading and most secure forms on online payments.

What is your policy on privacy?

Please see related HELP document: PRIVACY POLICY.

Do you give refunds?

No, there are no refunds; all sales are final. Please refer to related Help document TERMS OF SERVICE. You will also be required to accept these Terms of Service before finalizing your purchase.

If you have purchased registrations/tickets but are unable to attend the event, you can sell your registration/ticket to someone else, but please let us know so we can change the name on the registration and re-issue your vouchers/eTickets under the new name.  Click on MORE INFORMATION for the event, and find the Registration Transfer Form located under Documents on the event details.  Please note the deadline for submitting a change request is the day before on-line registrations close.  If that date has past, you will need to take care of the transfer at the Registration Desk or Box Office.

Do you give discounts?

Certain events have discounts, such as "Early-Bird" registration. These are automatically applied as you make your registration.

How do I register for an event?

Please see related HELP document: HOW TO REGISTER.

Can I register for someone else?

Yes!  While the person purchasing the registration is often one of the "participants" in the registration,  they don't have to be.  It's also very common that a chapter secretary or treasurer may register members of the chorus, even though he may not be one of the participants in that registration.  So if you would like to register for a friend, by all means do so!

Am I Registered for the Convention?

Login to your account and click MY REGISTRATIONS.  If you are registered, it will be listed by event name on that screen, along with the date you registered, and whether your registration is PENDING (awaiting payment) or CONFIRMED.  If you do not have any events, or do not see that particular convention on the list, then you are NOT registered.

How do I register my quartet or my chorus for the CONVENTION?

You may register as many partticipants as you like; simply enter the correct Number of Registrations as you begin the process, and we'll make sure you have everyone covered.

How do I register my quartet or my chorus for the CONTEST?

Registering a chorus or quartet for the CONTEST is NOT a function of this website. This is done by logging in to the Society's "eBiz" website – ebiz.barbershop.org – and completing a CJ-20 contest registration form. You'll find the link to register to compete toward the bottom of the page.

Please note that you MUST be logged in to the eBiz site to access the form. The Login form appears on the left-hand side of the page, near the top. If you do not have a login set up for the eBiz site, click on the box labeled "Forgot Password or New User Click Here."

Will I receive a confirmation for my registration?

Yes, you will receive a confirmation with detailed information to the email address you specify when placing your order. If you do not receive the email, please check your SPAM filter to make sure This email address is being protected from spambots. You need JavaScript enabled to view it. is on your "safe Senders" list. If you still do not receive the email conformation, please contact our Registrar and he will send it again.  If you have paid, but did not receive your eTicket vouchers, you can also download them manually.  Please see WHERE ARE MY VOUCHERS under HELP.

I've lost my eTicket Vouchers!  What do I do now?

Login to your account, and choose MY REGISTRATIONS from the menu.  Select the event, scroll down, and click Download PDF.

How do I contact someone if I need more help?

Click on CONTACT on the main menu for a list of contacts.  We are glad to help you get registerd!